Why Indicus?

If you, as a client, are wondering why you should come to us, then here are some very convincing reasons...

As your proud solutions provider, we take it upon ourselves to...

The common outsourcing hurdles and what we do about them:

Lack of technical know-how, client interaction, skilled manpower and infrastructure:

Very often, in their efforts to get new clients and bigger projects, companies do not take enough efforts to first evaluate their own capabilities, both technically and in terms of other necessary resources like manpower, infrastructure, domain experience, etc. Inadequate interaction with the client can also be a major problem. This carelessness on the part of the company puts the client at great risk because once the project is outsourced and the company is not able to handle it, in most cases, the client is left with very few options.
With Indicus Software, you will never face such a problem. India is globally renowned for the availability of skilled manpower who are well-versed with the latest technologies and have immense experience of working on hi-tech projects for clients all over the world. We are extremely careful about the kind of people we hire and make sure that every team member is capable of working on the projects we take from our clients. Our office infrastructure is highly flexible and scalable so that we can take care of urgent client requirements at any time. It is also strengthened by back-up power supply systems and other safety precautions to ensure trouble-free functioning. Our teams are eager to communicate with the client staff continuously and keep them up-to-date on the status of running projects through scheduled reports and direct meetings.

Cost and time over-runs for the project:

A major risk in outsourcing is that the original cost and time estimate given by the company you are outsourcing your project to is exceeded and ultimately, the primary objective of your venture - saving costs and time - is not achieved.
At Indicus Software, the client's requirements are analyzed with a lot of attention to detail by senior members of our technical team. Every wrinkle is ironed out and every ambiguity is cleared before we set a deadline for the completion of the project or provide a cost estimate. The result is that your project is executed to your satisfaction and well within the time frame and costs you had expected.

Data protection and other safety issues:

We understand that issues like security and Intellectual Property Rights are of prime concern to our clients. To safeguard your data from all kinds of security breaches, each and every member of our technical team is bound by a Confidentiality Agreement that extends even beyond the period of his or her employment with the Company. We also have very strong Operating Procedures in place. This prevents anyone from leaking project specifications or other Intellectual Property to external sources at any point of time. All data servers and other storage media are protected from unauthorized access. We have secure FTP and source control servers that are used for archiving and transfer of files, etc. Connections to these servers are highly restricted and monitored 24/7. The entire office premises has round-the-clock security backed by human guards and electronic security alarms.

Communication delays due to long distances and absence of a local point of contact:

It often happens that companies have their development centers and main offices in some other country but there is no local point of contact which can provide support to the client any time it's required. The client faces a lot of difficulty in such cases and ultimately the entire outsourcing exercise becomes a waste of time and resources.
Indicus Software's parent company - Nihon Indussoft - has its office in Tokyo city, so that we can maintain continuous interaction with our Japanese clients, saving valuable time and resources that would otherwise be wasted on long distance communication. Our Managing Director & CEO is based in Japan and with the help of our Japan team members, she ensures smooth execution of the projects through regular meetings with clients. At Nihon Indussoft, our electronic communications system is backed by a 100 Mbps Optical Fiber broadband connection and fast and efficient infrastructure. Our Indian office has a 512 Kbps wireless broadband connection to the Internet which can be expanded to higher bandwidths within 24 hours. Considering the time zones separating Japan and India and the inconvenience this causes to our clients, our Indian development center starts work at 7:00 am IST (10:30 am JST) whenever the need arises. We take special efforts to ensure that there are no communication delays whatsoever.

Lack of post-delivery support:

It is a common complaint from clients that once the project has been delivered they don't get adequate support from the company to which they had outsourced their projects, especially when they approach the company for an enhancement long after the first delivery. As a result, they face severe difficulties in maintaining the application or product or working on future enhancements.
At Indicus Software, we pride ourselves on our post-delivery support and It is standard company policy to provide our clients with one whole year of post delivery support absolutely free of charge. Even beyond this period, keeping in mind the evolving needs of our clients, we continue to provide cost effective support services, enhancements, etc. at any time required, irrespective of how many years have passed by since the project was originally delivered to the client. All our clients can rest assured that once they start a relationship with us, it is one that lasts forever and we shall always be at their service.

Language barriers:

Language can be a major problem when clients deal with foreign companies. If you are in Japan, you will understand how difficult it is to communicate with developers in foreign countries because they cannot speak or understand the Japanese language.
At Indicus Software, language is hardly an issue to worry about. We have Japanese language experts in our team who can communicate with our Japanese clients freely. We also try to recruit as many developers as possible who know Japanese and to make things even more easier, we conduct in-house Japanese language training sessions for our team members.

Our business is driven by the backing of numerous satisfied clients. It is the satisfied smile on your face that spurs us on to achieve higher goals. Shake hands with us and very soon you will realize that the relationship we build with you will be an experience that you shall cherish for many years to come.